AURORA FAQ

Answers for Better OEM Decisions

Find clear answers about our factory, abrasive products, OEM customization, quality control, samples, orders, shipping and after-sales support.

AURORA abrasive manufacturing workshop
Professional Abrasive Manufacturer Cutting Discs · Flap Discs · Diamond Blades
FREQUENTLY ASKED QUESTIONS

What Our OEM Customers Ask

Practical information for brands, importers, distributors, wholesalers and private-label buyers evaluating an abrasive manufacturing partner.

Our Factory

Manufacturer Profile

We are an abrasive tools manufacturer with an R&D and production base in Henan, China. Our international sales team provides one-stop OEM and export support.

We serve tool brands, importers, wholesalers, distributors, retail chains, industrial suppliers and private-label sellers.

Yes. Factory visits and supplier audits can be arranged by appointment.

Products & Applications

Product Selection

Our core product lines are cutting discs, flap discs and diamond blades.

Yes. Share the material, machine, size, target performance and market, and we will recommend a suitable product.

Yes. We can develop from a reference sample, specification or performance target, subject to sample testing and approval.

OEM & Customization

Private Label Supply

Yes. We support OEM, ODM and private-label manufacturing for overseas customers.

Depending on the product, we can customize raw material selection, dimensions, color, labels, printing and packaging.

Quality Control

Consistency & Compliance

We verify raw materials before production, control formulas and specifications during manufacturing, and inspect dimensions, appearance and performance before shipment.

Approved samples and specifications serve as the reference for repeat orders. Key materials, product dimensions, labels and packaging are checked against the confirmed requirements before production.

Available reports and documents vary by product. Please provide the required standard before ordering so we can confirm availability.

Samples & Orders

Purchasing Process

Yes. Sample availability, cost and delivery method depend on the product and customization required.

MOQ varies by product, specification and packaging. Standard products usually allow more flexibility than fully customized orders.

Yes. Different products or sizes can be combined in one shipment, although each customized specification may still have its own production MOQ.

Lead time depends on quantity, customization, packaging and the production schedule. Orders of up to one container can generally be completed within one month.

Please provide the product, size, application, quantity, destination market, and branding or packaging requirements.

Shipping & After-Sales

Export Support

Yes. We provide export packaging and can coordinate with your nominated freight forwarder.

Send the order or batch details with photos, videos and application information. We will investigate the cause and discuss an appropriate solution.

Still Have Questions?

Tell us what you need. Our export team will review your requirements and help you identify the right product, sample or OEM solution.